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CONTACT OUR SUPPORT TEAM

At Slots Capital customer satisfaction is our number one priority and our players always come first. Our Customer Support team is available to you 24/7 via LiveChat, telephone or email.

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Don’t hesitate to contact our friendly support team if you need assistance with your Slots Capital casino account, payment methods, bonus and promotions information and more.

Visit our FAQ page to learn more about some of the most frequent questions or inquires about your casino account.

Please add Slots Capital Casino to your Safe List in order to avoid our emails from going to your spam folder.

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Currently, we are only available via Chat and Email!

This email address is being protected from spambots. You need JavaScript enabled to view it. for all your casino-related questions and issues.

Please be sure to include your account username for a faster and personalized response.

This email address is being protected from spambots. You need JavaScript enabled to view it. - Our VIP Club is waiting to pamper you with goodies.

Please email all verification documents to This email address is being protected from spambots. You need JavaScript enabled to view it.!

WHAT OUR PLAYERS SAY ABOUT US

'Great casino with great design and great games! I enjoy a lot that you have every month a new game coming out!'

'Thanks again for the fast and friendly customer service. I have been a player for a long time and have always got super fast and friendly support in your chat.'

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'Top service - keep up the good work! Jason was greatly helpful on the support chat!'

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The VGroup has a well-established contact centre with trained, professionals to assist all stakeholders with all their respective queries.

The VSlots Contact Centre is situated in the heart of Midrand and operates both the Technical Assistance and Customer Relations functions as one department. This structure ensures that all stakeholders have the option of selecting the assistance they require to provide and sustain optimum service delivery.

The services provided by the centre, 24/7 include:
• Technical support
• First call resolution
• Fault finding & resolution
• Resolving of variances (sites)
• Resolving disputes (punters)
• Supplying of LPM information
• Customer relations
• Providing product information

It is imperative that a reference number be obtained from the agent who assists at all times.

Contact Centre number: 0860 875 687
e-mail address: contact@vslots.co.za

The VGroup supports responsible gambling.

Gambling only for persons 18 years and older. Winners know when to stop.

About Us

Vukani Gaming Corporation (Pty) Ltd (the VGroup), is the leading supplier of Limited Pay-out Machines (LPMs), and an operator of both VSlots and Luck@It LPMs in South Africa. The Group is 100% South African owned and operated, with a presence in all nine provinces in the country.

Contact Info

The contact centre operates 24/7.

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It is imperative that a reference number is obtained from the agent who assists at all times.

Contact Centre number: 0860 875 687
e-mail address: contact@vslots.co.za

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